---
title: How to Organize MFA Emails in a Dedicated Folder
description: Learn how to organize MFA emails by creating a dedicated MFA folder and setting up rules to skip the inbox while keeping verification codes easy to find.
---
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May 20, 2026
# How to Organize MFA Emails in a Dedicated Folder
## Multi-factor authentication (MFA) emails are important, but they can quickly clutter your inbox. To keep them easy to find without overwhelming your main inbox, we recommend creating a dedicated MFA folder and setting up a rule to automatically send MFA emails there.
When available, you can also have these emails **skip the inbox**. This keeps your inbox clean while still saving MFA emails where your team can access them when needed.
### Why this helps
A dedicated MFA folder helps your agency:
- Keep verification emails in one place
- Reduce inbox clutter
- Find MFA codes faster
- Avoid deleting or overlooking important login emails
- Make carrier login workflows easier for your team
---
### General Recommended Approach
1. Create a folder or label named: **MFA**
2. Create rules or filters that automatically sends MFA emails to that folder.
3. For the cleanest setup, choose the option to **skip the inbox**. The emails will still be delivered, but they will go directly to the MFA folder instead of appearing in your main inbox.
---
### Gmail Instructions
💡In Gmail, folders are called **labels**.
#### Step 1: Create an MFA label
1. Open Gmail.
2. In the left sidebar, select **More**.
3. Select **Create new label**.
4. Name the label **MFA**.
5. Select **Create**.
#### Step 2: Create a filter
1. In the Gmail search bar, select the filter/search options icon.
2. Enter the criteria for the MFA emails you want to capture.
Common filter options include:
- Sender email address
- Subject contains “verification code”
- Subject contains “security code”
- Subject contains “MFA”
- Subject contains a carrier name
3. Select **Create filter.**
4. Choose:
- - **Skip the Inbox**
- **Apply the label: MFA**
5. Select **Create filter.**
Future matching MFA emails will now go directly to the **MFA** label.
---
### Outlook Instructions
#### Step 1: Create an MFA folder
1. Open Outlook.
2. In the left sidebar, right-click your mailbox or folder list.
3. Select **Create new folder**.
4. Name the folder **MFA**.
#### Step 2: Create a rule
1. Find an MFA email in your inbox.
2. Right-click the message.
3. Select **Rules**.
4. Select **Create Rule**.
5. Choose the condition that identifies the email.
Common options include:
- From a specific sender
- Subject includes “verification code”
- Subject includes “security code”
- Subject includes “MFA”
- Subject includes a carrier name
6. Choose the action to **move the message to a folder**.
7. Select the **MFA** folder.
8. Save the rule.
Future matching MFA emails will automatically move to the **MFA** folder.
---
### Best Practices
**Add the MFA folder to Favorites**
Keep the folder visible in your sidebar so your team can quickly find verification codes during carrier logins.
**Use more than one rule if needed**
Different carriers may send MFA emails from different addresses or use different subject lines. If some MFA emails still appear in your inbox, create additional rules for those senders or subjects.
**Do not automatically delete MFA emails**
Even though MFA codes expire, the emails can be useful for troubleshooting login issues.
**Check spam or junk folders**
If expected MFA emails are missing, check spam or junk. Mark legitimate MFA emails as safe so future messages are delivered correctly.
---
### Troubleshooting
**I do not see the MFA email in my inbox**
Check the **MFA** folder. If the rule is set to skip the inbox, the email will bypass your main inbox.
**Some MFA emails are still going to my inbox**
Update the rule criteria or create a separate rule for that carrier, sender, or subject line.
**I cannot create folders or rules**
Your agency’s IT administrator may manage these settings. Contact your internal IT team for help creating the folder or rule.
---
### Summary
MFA emails are necessary, but they do not need to take over your inbox.
By creating an **MFA** folder and setting up rules to route MFA emails there automatically, your team can keep verification codes easy to find while keeping the main inbox clean.
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