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Version 25.26 (Nov 5, 2025)

We’re excited to share the latest product updates from our most recent sprint! This release focuses on Quote Accuracy, Risk Engineering Rules and MFA notifications.

What’s New

Risk Engineering Rules Now Available

We’ve launched the new Risk Engineering feature, bringing a powerful set of business rules to help ensure quote accuracy and compliance.

  • Rules are organized into General, Home, and Auto categories.

  • Customers can modify parameters, such as setting wind or hail deductible percentages.

  • The rules are predefined (out-of-the-box) and can be searched, enabled, or disabled as needed.

    This new feature helps ensure that data entered for quotes is complete, consistent, and aligned with your business requirements.

Improved Error Handling During Remarketing

We’ve strengthened how ReFocus handles different issues Intelliagent may encounter while running remarketing workflows:

  • Carrier Website Maintenance: If a carrier’s site is temporarily down for maintenance, we now display a clear message on the UI. You can retry once the site is back online.
  • LLM Throttling: When our AI systems are temporarily restricted from processing additional requests, you’ll now see a helpful message explaining the delay.
  • Carrier Server Errors: If a carrier’s system experiences a server issue, a friendly message will appear so you know the issue is external and can retry later.
  • Carrier Site Navigation or Field Input Errors: If Intelliagent cannot complete navigation or form entry, you’ll now see a clear message prompting you to contact Customer Success for assistance.

Quote Accuracy Assessment (Internal Monitoring)

We’ve introduced a new internal formula that helps our team measure and improve the accuracy of quotes returned from carriers. This ensures we can continue refining and enhancing results for all customers.

UI and Usability Enhancements

  • Cleaner Formatting: Coverage names and similar items now display with improved formatting for a clearer, more polished look.
  • Collapsible Right Navigation: On the remarket details page, the right-hand navigation panel can now be collapsed, giving you more space to view the main content.

Improved MFA Notification Emails

When MFA codes are not received by our system, the notification email now includes the email address and timestamp where the code was sent. This helps your team troubleshoot faster and with more context.

We’re continuously working to make ReFocus more reliable, intelligent, and efficient for your team.