What is New
New York Central Mutual Available with Much Faster Quotes (HO-3 & Personal Auto) on Friday, Jan. 30, 2026
We have successfully added New York Central Mutual for both Auto and Home (HO-3) using our new technology platform.
With this improvement, we can now retrieve NYCM quotes in less than 20 minutes. This is a significant step toward faster turnaround times for your quoting workflows.
Upcoming Improvement: We will transition all of our carriers to the new technology platform over the next two quarters to enable sub-20-minute quoting.
New Data Enrichment Module Foundations Complete
Looking up missing information slows down service work. We’ve heard from our users that being able to look up important information (roof age, number of vehicles at an address, missing DL numbers, etc.) is important for renewals and our new business quoting ability (coming in 2026).
Our engineering team has completed the main elements necessary to fill in missing information for insureds when data is incomplete in the AMS. This includes connecting with third-party data providers such as Precisely and Fenris (available at launch) and PropertyLense and LexisNexus Shopping Alerts (available in Q2).
As a thank-you to our existing customers, we will load 200 free enrichment credits for you to use at launch.
This feature will be available in late February 2026 and will help improve quote accuracy and reduce manual data entry.
Improved Self-Service Customer Onboarding now includes Account Monitoring
All new customers can expect their Account Monitoring within 7 days of completing the AMS data sync step during onboarding.
For existing customers who have been waiting for Account Monitoring to be enabled, thank you for your patience as we automate key machine learning steps! You can expect your Account Monitoring insights to appear within the next 5 business days.
Improved EZLynx Onboarding Flow
We improved how EZLynx data is stored and managed within ReFocus AI to make it more reliable and efficient. We also strengthened the login and connection process for retrieving applicant information. In addition, we improved the user interface to clearly guide users when entering applicant IDs, reducing setup errors and improving the success rate of remarketing.
Better Error Timing Visibility
For quote flows that encounter an error, we now display the error timestamp. This helps both your team and our support team troubleshoot issues more quickly and accurately.
